Typical business challenges

The total cost of ownership (TCO) for maintaining your site, portal or CMS environment is higher than the value produced
Specialty/Expert resources are hard to find and quite expensive
Upgrading or migrating to a new environment and the legacy system is taking too much time to manage and maintain
Key IT resources have left, or are about to be leaving, the department
The SysAdmin, is on vacation, or retiring and documentation is not up-to-date
Considerable time is spent educating the vendor's support team

How we can help

ECM Solutions is a niche solution provider in the UCM marketplace that emphasises low overall TCO for our clients. We manage complete, or partial, IT environments; including hardware, software, bug fixes, migration scripts, patches and enhancements. We have experienced experts, as well as on-site and outsourced resources, that find solutions in real-time.

ECM Expert Support

With our ECM Expert Support, you can rest assured that if you have an issue or immediate need, you can connect with us via email support@ecmsolutions.ca, and we'll acknowledge the support requesition and start resolving the issue immediately.